It is common to see organisations make a move from traditional telephone systems to digital or IP solution for the voice communication need of their business. But in making the choice, they are often confronted with a choice between hosted and on-site or on-premise IP PBX solution. And the next thought follows, is one better that the other or what do these providers really mean.
HOSTED IP PBX SYSTEM
Hosted PBX means that the provider is responsible for maintaining the IP-PBX system alongside handling every technical detail and the technology required to provide call set and connection services to the phone system.
At the customers end, users make calls through the IP phones connected on the LAN which comprises of a router.
In most cases, the IP phones at the customers premises are owned and managed by the service provider.
ON-SITE IP PBX SYSTEM
The On-site or On-premise IP PBX is the communication system owned and located in the company’s equipment room or somewhere else in the closet of the company. It is similar to a traditional analogue PBX system that is owned by the company and resides at a location such as a computer equipment room.
In the On-site IP PBX system, the signaling is done with an IP phone to the IP-PBX over the office LAN.